One of the things that we think really helped us develop into the company that we are today was the fact that pretty much all of the people that initially worked here had been clients of a towing service before. This really gave us the opportunity to get all of the different things we remembered from being a client out in the open and we built our own do and don’t list even before we started. As a towing company, we help people that at times may have just been through a traumatic experience. We are not employing psychology majors to drive our trucks, but we recognize how important it is that our crew is able to treat people the right way really be approachable. All of us here have had an experience with a grumpy tow truck driver that made you feel like he was doing you a favor. That is virtually the last thing that we want people to remember us for.
We have taken that and sort of spread out that idea of being friendly and being efficient. These are the two things that we want you to really feel when you hire one of our services. We got you help quickly and each person that you spoke to from the operator on the phone to driver where all trying their best to make sure that we don’t make your day even worse at the very least!
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